FAQ

Got questions? We've got answers...

What does Tunedly do?

Tunedly is an online music recording studio, that connects songwriters and other music creators with world-class session musicians, and music publishing services.

Do I retain all rights in my song?

If you produce a song with Tunedly, you retain all rights. Even if you hire a composer through Tunedly, you will own all rights of the song, including the composition. We operate on a strict 'work made for hire' basis.

Can I bring in some of my own tracks during mixing?

You are more than welcome to provide some or all of your own vocal or instrument tracks. Please note, we do require professionally recorded, studio quality files from you for best results.

I'm new to songwriting, can you help?

Absolutely! Our clients range from full time professional songwriters and music producers to beginners. At all times, your dedicated Project manager will be with you, guiding you through the process. You can leave messages, chat or even video chat with him/her if you have any questions.

Where are you based?

Tunedly is registered in Delaware. We have staff in New York, Colorado and Canada, as well as session musicians in almost every state.

How many musicians do you have?

Tunedly currently works with over 100 session musicians, singers and engineers, allowing us to produce music in any genre and style.

Do you offer payment plans?

All music production and recording projects have to be paid in full upfront. If you want to record a full album, you can order each song, one at a time and spread out your payments that way.

Can you guarantee song placements?

Nobody can guarantee placements or contracts in the music industry. If anyone does, don't walk away... run! We guarantee that all parts recorded by Tunedly are of professional, studio quality and highest industry standards. We may sign your song to a publishing deal but you will have to submit it for consideration as a finished product. No amateur recorded home demos!

How many revisions do I get?

Every project comes with one round of free revisions. If you are still not happy with the results after the round of revisions, you can request a full refund if you placed your order on or after November 25, 2022./p>

How do I know your session musicians provide studio quality recordings?

All of our session musicians are vetted. Many of our session musicians have advanced degrees from highly respected music schools, won Grammy awards or were part of Chart topping productions in the past. With Tunedly, you can be sure to always receive studio quality, highly professional music production services and you will always know who exactly is part of your project. You can even choose the musicians yours.

How do I communicate with the musicians?

You can leave messages directly on the project management page to all musicians involved in your project. You can also live chat or even video chat with your project manager. Simply discuss a time that works for you and your project manager through the project management message board and you can discuss your project and jam live with us!

How long is your turnaround time?

This depends on the capacity of your project. Single instruments usually take between 2-3 days, while full song productions with 5+ instruments and multiple vocalists take 2-3 weeks.

Can you help me with composing?

Some of our clients are lyricists with limited music knowledge. Our roster of session musicians and in-house production team can help you to create a melody for your lyrics.

Do you offer refunds?

If you ordered your song on or after November 25, 2022, your production qualifies for a 100%, no questions asked money back guarantee. Upon completing your song, you will receive your production with a Tunedly watermark. If you don't like the result, you can request a full refund. If you approve the production, we will remove the watermark and you no longer can request a refund.

Can you help me write a song?

We can certainly help you with your song. Simply place a production order and our staff will help you with the entire process from writing to composing your music, if needed. If you don't have finished lyrics, a finished melody or finished chord progression, please be sure to add a composer to your order.

How much does it cost?

Prices range from $100 for a single instrument all the way up to $599 for a full band production. Feel free to check out the order page to get a better idea of pricing.

What if I have more questions?

Try our friendly chatbot in the lower right corner of your screen, or send us an email at [email protected], or give us a call at (888)684-8064.

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